Charles Howell began his career in Estate Agency in Warwickshire before impressively moving to take up his first managerial post in Hampstead whilst still in his mid twenties. Over the intervening years he has built up an impressive CV working for a variety of high-profile “blue chip” Agents including Humberts and John D Wood before joining the prominent local firm of Andrew Grant Estate Agents based in Bromsgrove. Over a number of years he successfully raised the profile of their Bromsgrove office, demonstrating an expertise in selling individual family homes not only in the town itself but also within the surrounding rural communities.
In 2010 Charles Howell opened his first office in Bromsgrove specifically targeting the sale of good quality housing stock allied to a passion for maintaining the highest standards of customer service. At the time, many Agents had seen the size of their property portfolios swell to unmanageable levels imperilling their ability to provide even the most rudimentary levels of customer care. In contrast, Charles Howell Estate Agents embraced a business model focussed upon a manageably sized portfolio where sales staff knew the properties they were expected to sell, their Clients circumstances and therefore had the product knowledge to proactively engage with would-be buyers. Both buyers and sellers benefitted from this approach as too did Charles Howell Estate Agents and in 2012, Charles Howell opened his second office in Barnt Green.
As a forward-facing practice, Charles Howell Estate Agents successfully blend marketing initiatives (e-brochures, digital photography and the like) with a superlative and robust internet presence not only on their own website but also on www.onthemarket.com. Clients (and many buyers) are provided with mobile contact numbers for staff members facilitating “out of hours” communications. Staff have access to all buyers and properties for sale across the Practice via an integrated database. All viewings are accompanied allowing staff to cross-sell alternative homes should the outcome of an initial viewing prove negative …….. a simple yet highly effective process, seemingly unique to ourselves and extremely beneficial to buyers and sellers alike.
What has been most gratifying for the whole team at Charles Howell Estate Agents has been the increasing levels of business derived from word of mouth recommendation. Clients increasingly appreciate that our staff really do go “the extra yard” in securing the initial sale and then provide the necessary support and guidance to see the sale through to a satisfactory outcome. Many of our Clients had been previously marketed by other Agents without success only to enjoy a positive outcome upon switching to Charles Howell Estate Agents. Many such Clients have kindly provided written testimonials to this effect, comments which may be accessed via our testimonials page.